Module 7: The Art of Community Planning
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Knowing the mechanics of what needs to get and how it gets done is only part of being a planner. You are dealing with many underlying issues, personalities, baggage, etc. The art of community planning is knowing when to be the bull in the china shop and when not to be. This module looks at the human side of community planning in hopes that it will help you navigate the china shop appropriately. Register online now!
Unit 7.1: Public Policy Decisions and Power
This unit will examine the question: “Who has the right to decide what your community should look like?” It will also consider who implements that decision. In this unit, you will learn about two public policy decision-making processes. Both models are still used today and both have drawbacks associated with them. In some cases, both models may be working in your community and influencing how your community will look like in the future. Learn More
Unit 7.2: Listening and Communicating
Whether we mean to or not, we are communicating all the time. We communicate verbally by what we say and write and non-verbally through body language and facial expressions. This unit provides tips and techniques to help you improve verbal, non-verbal, and listening communication skills. Learn More
Unit 7.3: Effective Public Meetings
This unit is designed to help you with the selection of the right type of meeting for the situation. It will also guide you through the process of running meetings for each situation. You will learn about the steps involved in successful meetings and how to organize them. You will be able to record those meetings and understand decisions made at the meeting based on the written record. Learn More
Unit 7.4: Dealing with Conflict
Conflict is inevitable and when conflict is not handled effectively, negative consequences may result. Identifying and effectively addressing conflict can greatly reduce the chances of interactions getting out of hand. This unit provides tips and information on how to identify, prevent, de-escalate, and resolve conflict. Learn More
Unit 7.5: Choosing the Appropriate Type of Meeting
Three tasks commonly performed by planning officials include creating or adopting the comprehensive plan, creating or reviewing an ordinance, and reviewing new development plans. These tasks are not performed in a vacuum; they require meetings with those who are interested in or affected by the task. This unit will review the various types of meetings that can occur as part of each task. Learn More
